Bug Fix
Partner API circuit breaker no longer trips on lookups that miss
A 404 no longer counts toward pausing an API token, and a paused token now says so clearly instead of looking like a rate limit.
Read more →Changelog
Product Updates & Releases
Bug Fix
Automations set to run on both People and Contracts can now use the full set of actions
Setting "Runs on" to Both used to collapse the Steps panel to Time Delay and Send Webhook, so a Both automation could not do anything useful. The panel now offers every Person and Contract action, and each one is labelled with the kind of record it acts on.
Read more →
Bug Fix
CSV import: the added and updated counts on the result screen now match what happened
A row that matched an existing contact at the last moment was counted as added. The total was right but the split between added and updated was off. Those rows now count as updated.
Read more →
Bug Fix
Gmail and Yahoo forwarding confirmations now show up in Profile Settings
Setting up auto-forwarding from Gmail, Google Workspace or Yahoo to your lead email address now works on your own — the confirmation link the provider mails to that address is shown in Settings instead of disappearing, and it is no longer turned into a contact.
Read more →
Bug Fix
Website pixel identify and event calls now reach the server
When a visitor submitted a lead form or navigated away, the pixel's identify and event calls could be cancelled by the browser mid-flight, so visitors were never linked to a contact and property views never reached the lead profile. Those calls now use the same resilient delivery method that form captures already used.
Read more →
Bug Fix
Sync failures show the rejected record and can be retried
Each Follow Up Boss sync failure now shows the rejected contact's name, email and phone, and can be retried individually or all at once.
Read more →
Bug Fix
Calls answered on a team inbox number are now recorded, transcribed, summarized, and logged as answered
Inbound calls to a team inbox number never produced a recording, transcript, or AI summary, and an answered call could still show as a missed call in the Inbox. Both are fixed, and the call now shows which agent picked up.
Read more →
Bug Fix
Automations set to run on both People and Contracts no longer stop at a step that doesn't apply
A workflow that runs on both People and Contracts receives one or the other on each run. A step that could only ever apply to the other kind is now skipped and the run carries on to the end, instead of failing the whole run at that step and locking the record out of the automation.
Read more →
Bug Fix
Follow Up Boss contact details stay with the right person
Related people's emails and phone numbers sync to their own linked contacts, and primary phones stay stable.
Read more →
Bug Fix
Deleted Leads updates immediately after you delete or restore a contact
Moving a contact to trash (or restoring it) now updates the Deleted Leads list right away, instead of showing the previous list until you reload the page.
Read more →